History of the Independent Taxi
The Independent Taxi Association, Inc. is a minority woman-owned taxi company. Founded in 1993 and underwent a change in ownership and management in 2006. Since then, it has developed and expanded its operations significantly.
Currently, The Independent Taxi Association, Inc., serves thousands of customers annually, providing a range of services including on-demand transportation, school runs, corporate accounts, and more, establishing itself as a preferred taxi service in Baltimore. The company has also formed partnerships with various government agencies, organizations, and private pay companies, positioning itself as an excellent transportation partner.
In addition to traditional curb-to-curb taxi services, The Independent Taxi Association, Inc. has broadened its offerings to include Non-Emergency Transportation, airport transfers, delivery services, and wheelchair-accessible rides. The company continuously monitors the evolving transportation landscape to adapt and enhance its service offerings.
Technology plays a vital role in the operations of Independent Taxi. The company has embraced technological advancements by investing in a sophisticated dispatch system, enabling it to compete effectively with other technologically advanced services and maintain a competitive advantage. Customers can now easily request a taxi through online platforms, a mobile app, or by calling the contact center to speak with a representative.
One of the fundamental values upheld by Independent Taxi is compassion and dedication to customer care. The safety and well-being of customers are prioritized above all else.
The Independent Taxi Association, Inc. is committed to ongoing growth, innovation, and adaptation.
Mission Statement
Our mission is to be the premier taxi service within the city limits, the suburbs, and the connecting counties. We aspire to continually serve new and repeat clientele, who demand a reliable, safe, and amiable taxi service from drivers with detailed knowledge of the service area.
Vision Statement
At Independent Taxi, our vision is to be the taxi service company of choice in town due to our exemplary service. Independent Taxi will continue to adapt to all the changes within the taxi business industry and remain true to the service of our clientele.
When it comes to taxicab services in Baltimore, Maryland, you can rely on our team!
